Privacy Policy

Who We Are

Tracey Fenner Holistic Personal Training (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy in line with UK data protection law.

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Data Controller: Tracey Fenner Holistic Personal Training
Website: www.traceyfenner.com
Contact Email: info@traceyfenner.com
Business Location: Somerset, United Kingdom

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What Personal Data We May Collect

Depending on how you use our website or services, we may collect:

Information you provide directly

• Name

• Email address

• Phone number (if provided)

• Health or lifestyle information you choose to share (only where relevant to training or enquiries)

If you purchase services or products

• Billing and payment information (processed securely via third-party payment providers, we do not store full payment details)

Website usage data

• Cookies

• Analytics data (such as pages visited, time on site, device type)

 

How We Use Your Data

We use your personal data to:

• Respond to enquiries and messages

• Provide personal training or related services

• Deliver online content, programmes or memberships (if applicable)

• Send newsletters or marketing emails (only if you have opted in)

• Improve website performance and user experience

• Meet legal or regulatory requirements

We do not sell your personal data.

 

Legal Basis for Processing

Under UK data protection law, we rely on:

• Consent — for marketing emails and non-essential cookies

• Contract — when you purchase services or work with us

• Legitimate Interests — to operate and improve our business

• Legal Obligations — where required by law

 

Health or Sensitive Information

If you share health information as part of working with us, this is only used to support safe, personalised training and is handled with strict confidentiality. All clients will be required to fill in a PAR-Q Health Waiver Form before any movement sessions commence.

 

Cookies and Website Tracking

Our website may use cookies to ensure the site works properly, understand how visitors use the website, and help improve website performance.

If marketing or analytics tools are used, they may also set cookies.
You can control or disable cookies at any time through your browser settings.

 

How We Store and Protect Your Data

We take reasonable steps to protect your data using secure systems and trusted service providers.

We only keep personal data for as long as necessary to:

• Provide services

• Meet legal and accounting requirements

• Maintain business records

 

Third-Party Services We May Use

We may use trusted providers such as:

• Website hosting (Wix)

• Payment processors

• Email marketing platforms

• Analytics providers (such as Google Analytics)

• Advertising platforms (such as Meta or Google Ads, if used)

These providers process data securely and only where necessary.

 

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request transfer of your data (where applicable)​

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To exercise your rights, contact: info@traceyfenner.com

You also have the right to complain to the UK data regulator (ICO).

 

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page.

 

Contact

If you have questions about this policy or how your data is handled, please contact: info@traceyfenner.com

 

Last updated : 18th February 2026